Eero SetupEero SupportHow To

How To Troubleshoot Your Eero Or Modem Connection?


Eero routers offer a unique way to access the internet, as they can be installed in a group to offer fast and seamless internet. Eero WiFi Setup has provided users with a great alternative to stay online, and it will be right to say that devices like Eero are the future of the wireless internet field. However, Eero being an electronic device is not immune to technical glitches, as users have reported many errors from time to time.

If you are using Eero device and facing issues with eero or modem connection at the time of setting up gateway Eero Update, then you need to check a few things, which you certainly will find in the section below.

Make sure that the gateway eero is connected to the modem via the Ethernet cord that is given in the box in which Eero came.

  1. The Ethernet cord should clip snuggly into the gateway eero along with one of Ethernet ports that are given on the modem. However, keep in mind to plug the Ethernet cord into the correct port on the modem. If you are using a standard modem, then the cord will be plugged into ‘WAN’ or ‘Internet’ port. If you are using a modem/router combo, then the cord will be plugged into one of the ‘LAN’ or numbered ports.

Power Cycle your Modem

  1. Your modem must be having an on/off switch, which you need to press to switch off the device for half a minute. Then, switch it back on. If you find that there is no on/off switch, then you will unplug the device from the main power outlet straightway, followed by waiting for 30 seconds and then, plug it back in. Once you find that the lights are stabilized on the modem’s display, then that means the device has been powered up successfully.

Try power cycling your Gateway eero

  1. This procedure can be done by unplugging the eero and then, re-plugging it. After you plug it back into the power, you need to wait until your Eero Installation boots up. This will take around 2 minutes.

This is how you can troubleshoot connection problems on eero or modem. However, if you are still not able to fix the problem, then you have the option of taking help from experts who are well aware of such issues and will provide you solutions to these in the quickest possible time.

Leave a Reply

Your email address will not be published. Required fields are marked *